Privacy policy

The website, its ownership, and the technical and online platform services used to deliver it are provided through Feriel OÜ, an Estonian company (see feriel.eu for company information).

Therapy by Ouissem is the brand under which professional programs, coaching content, and related offerings on this site are presented. Depending on the activity, personal data may be processed in connection with Feriel OÜ’s operation of the site and/or in connection with the Therapy by Ouissem offering (for example enquiries, lead magnet downloads, or purchases). Where Feriel OÜ processes data strictly as a processor on documented instructions, this will be governed by appropriate agreements.

You can contact us using the details on the Contact and Legal notice pages. For privacy-specific requests, please email from the address you used when interacting with us, so we can verify your request where appropriate.

Depending on how you use the site, we may process: your email address and any information you submit in forms (for example, lead magnet downloads or enquiries); purchase-related data processed by our payment provider when you buy a digital product or program; technical connection data sent automatically by your browser (such as IP address, user agent, and timestamps) which may appear in server or security logs; and preferences stored locally in your browser (for example language, theme, or currency selection) to improve your experience.

We process data to operate and secure the website, deliver what you requested (such as guides or access to purchases), handle payments, respond to messages, and meet legal obligations. Legal bases may include performance of a contract (Article 6(1)(b) GDPR), your consent where we ask for it (Article 6(1)(a) GDPR), and our legitimate interests in running a secure, reliable online service (Article 6(1)(f) GDPR), balanced against your rights.

Because the site is operated through Feriel OÜ, technical, engineering, and platform-related processing may be carried out by or through that entity and its subprocessors (for example hosting and deployment). We also use other trusted providers: Stripe (or another payment processor) for checkout and payment data; email delivery providers for transactional or marketing messages where applicable; and additional vendors strictly as needed to run the service.

Where a provider processes personal data on our behalf, we aim to use appropriate data processing agreements and safeguards. Feriel OÜ publishes its own privacy information at the link below.

Some providers may process data in countries outside the European Economic Area. Where required, we rely on GDPR transfer tools such as Standard Contractual Clauses and supplementary measures as appropriate.

We keep personal data only as long as needed for the purposes described, including legal, accounting, or dispute resolution requirements. Marketing-related data is kept until you withdraw consent or unsubscribe, unless a longer retention period is required by law.

Under the GDPR, you may have the right to access, rectify, erase, restrict processing, object, and data portability, and the right to withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority in your country.

We do not use third-party advertising cookies on this site by default. We may use strictly necessary techniques to run the site and remember preferences you choose (such as language or theme), typically via local storage or similar browser storage.

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Material changes may also be communicated where appropriate.

This website is owned and operated, and technical and platform services are provided, through Feriel OÜ. Details of their services and how they handle data are published here:

• Feriel OÜ — services
• Feriel OÜ — privacy